Q: Are your products 100% manufactured by Boosted?
A: Yes! All items are OEM Boosted products.
Q: What if something says out of stock?
A: We are constantly restocking our inventory. We usually restock key items such as motors every week. Rarer items such as Boosted 105s and Boosted Beams would be restocked less frequently.
Q: When will my order ship?
A: All in-stock items will be shipped the same day. Any items that “back-ordered” will be shipped within 2-3 weeks (if there are any delays we will email or call you directly).
Q: How can I contact you?
A: Feel free to email us at [email protected]
Q: Who pays for shipping?
A: A $7.50NZD shipping fee is applicable to all orders.
Q: Which carrier do you use for shipping?
A: We use CourierPost for all orders and have an estimated timeframe of 1-2 working days
Q: Do you ship internationally?
A: We only ship to New Zealand at this time.
Q: Where are you located, can I come in for a visit?
A: We are located in Palmerston North and no, but we are more than happy to go for a group-ride with you!
Q. I have an existing Boosted product with an issue. Can you help me repair it?
A: Yes! To get advice on how to fix an issue, for assistance figuring out what part you need, or to start a repair ticket please contact our service department here.